Privacy Policy

The controller of your personal data is SUGOY SERVICES LLC, a limited liability company with its registered business address at 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. This is a registered address, not an attended office. Contact for any privacy matter: info@sugoyconsulting.com.

Contact form: your name, your email address, your company name if you choose to give it, your message, the language of the page you used and your confirmation that you read this policy. Emails you send us: your email address and the content of the message. Please do not send identity documents, vessel credentials, payment-card details, sensitive personal data or confidential operational information through the form or by email.

Technical data: when you visit the site, our web server records your IP address, the date and time, the page requested, the referring page and your browser's user agent in standard access logs. To limit abuse of the contact form, we also keep a salted, one-way hash of your IP address together with the time of each submission. A hash of an IP address is still personal data.

We do not use analytics, advertising pixels, social media plugins or tracking cookies. The form never sends an automatic reply to the address you type in.

To read and answer your enquiry and, if you ask for it, to discuss and prepare a written proposal: steps taken at your request before any agreement. To perform an agreement once one exists and to keep the business and tax records the law requires. To keep the website and the form secure and to prevent spam and abuse: our legitimate interest in protecting our systems.

We do not use your data for automated decision-making or profiling. We do not send marketing emails unless you separately ask for them; sending an enquiry does not subscribe you to anything.

Form submissions are delivered by email to our mailbox info@sugoyconsulting.com. The website, the form handler and the mailbox run on a server in a data centre in Germany operated by our hosting provider, Hetzner. We use no other processors for the website. We do not sell your personal data or share it for other companies' marketing. We may disclose data when the law or a court order requires it, or to protect our legal rights.

SUGOY SERVICES LLC is a United States company and the website is hosted in Germany. When we read and answer your message from the United States, your data is handled outside the European Economic Area. We limit access to the people who handle enquiries and use encrypted connections (HTTPS, and TLS for email). We do not claim any transfer certification or framework membership.

Enquiries that do not lead to an engagement: up to 24 months after our last exchange, then deleted, unless a contract follows. Data related to an engagement: for its duration and afterwards for as long as tax, accounting and legal limitation periods require. Web server access logs: rotated and deleted on the hosting server's regular schedule, normally within a few weeks.

Form rate-limit hashes: entries older than one hour are removed the next time anyone submits the form. If nobody uses the form, they stay in the file until the next request. The file holds only salted hashes and timestamps. Data stored in your own browser (see the Cookie Policy) stays there until you clear it.

Depending on where you live, you may be able to ask for access to your data, correction, deletion, restriction of processing or a copy in portable form, to object to processing based on our legitimate interest, and to withdraw consent you gave. Write to info@sugoyconsulting.com. We aim to answer within one month, and may ask you to confirm that the request comes from the address you used to contact us. We will not treat you differently for making a request.

We do not sell or share personal information for targeted advertising. Whether a particular law applies to us depends on facts such as where you are and the volume of data we handle, so we do not claim to meet every national or state regime. If you are unhappy with how we handle a request, you may complain to the data protection authority or attorney general where you live.

The whole site is served over HTTPS. The form only accepts requests from this website, validates every field, limits the number of submissions per connection and sends nothing to third-party services. Access to the mailbox is protected by password and encrypted connections. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

This website and our services are aimed at businesses. We do not knowingly collect data from anyone under 16. If someone sent us a message by mistake, write to us and we will delete it.

We will update this policy when the website or our processing changes. The date at the top shows the latest version.